Check access terms before using DANA
Our Terms & Conditions apply when you create, access or close an account, and they explain what details must remain accurate. Eligibility depends on local law, so you must check whether access is available in your location before continuing. One account is tied to your verified
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phone details, and we may pause an account when submitted identity or payment details do not match. Deposits and withdrawals must use payment details you are authorised to use; DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be checked against your account history.
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For account questions, sign in and use the support route beside the cashier area. If you are in Semarang, the same policy wording applies as it does elsewhere in Indonesia, subject to local requirements.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.